Privacy Policy
How we collect, use, and protect your personal information
Privacy Policy
Last Updated: April 20, 2025
1. Introduction
At Mixed Markets, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and applications (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We collect several types of information from and about users of our Service, including:
2.1 Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal Data may include, but is not limited to:
- Name and contact information
- Email address
- Date of birth
- Payment and billing information
- Account login credentials
2.2 Usage Data
We may also collect information about how the Service is accessed and used ("Usage Data"). This may include:
- Betting history and patterns
- Log data, including your IP address and browser type
- Device information
- Pages of our Service that you visit
- Time and date of your visit
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our Service
- To process your bets and transactions
- To verify your identity and prevent fraud
- To comply with legal and regulatory requirements
- To notify you about changes to our Service
- To provide customer support
- To personalize your experience
- To monitor the usage of our Service
- To detect, prevent and address technical issues
4. Data Security
The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:
- Encryption of sensitive data
- Regular security assessments and penetration testing
- Strict staff access controls to user data
- Regular security training for all staff
5. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
- The right to access, update or delete your information
- The right to rectification
- The right to object to processing
- The right to data portability
- The right to withdraw consent
If you wish to exercise any of these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@mixedmarkets.com
- By visiting the Contact page on our website
- By mail: Data Protection Officer, Mixed Markets, 15 Credibility Street, London, England